Frequently Asked Questions
Everything you need to know about shopping with Tic Toc.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return label.
Which payment methods do you accept?
Tic Toc accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your door.
Are the products on Tic Toc authentic?
Absolutely. We source our inventory directly from authorized distributors and manufacturers to ensure 100% product authenticity and quality.
Do you offer bulk or wholesale discounts?
We do offer volume discounts for large orders. Please reach out to our corporate sales team via the contact page for a personalized quote.